Try before you pay. Every new account can use all BESTimate modes free for 7 days, with no payment details needed. Because of this free trial, payments are not refundable except in the cases below.
Refunds
- Monthly and yearly plans are non-refundable once the payment succeeds, including when a plan is not used for the whole period.
- Duplicate payment: if you are charged twice for the same plan and period, we refund the extra payment in full.
- Failed activation: if money left your account but the plan was not switched on and we cannot switch it on, we refund the payment in full.
- Charged after turning off AutoPay: if an AutoPay charge happens after you turned AutoPay off in the app, we refund that charge.
Approved refunds are sent back to the original payment method within 5–7 working days (your bank may take a few more days to show it).
How to ask for a refund
Write to us within 7 days of the payment, with the email you sign in with and the payment ID or receipt number (in the app: your account → Payments & receipts). Contact: Email bestimatehelp@gmail.com · WhatsApp +91 99871 83418 · BESTimate, Mumbai, Maharashtra, India.
Cancelling
- AutoPay (monthly): turn it off any time from your account in the app (Turn off AutoPay). No further charges are made; your plan stays active until the end of the month already paid.
- One-time monthly or yearly payments do not renew by themselves. The plan simply ends on its end date unless you renew it.
- There are no cancellation fees.
Changing plans
You can move to a higher plan by paying for it; the new plan starts at once. Unused time on the old plan is not refunded or carried over.
Delivery
BESTimate is a digital service. Nothing is shipped; access is switched on in your account immediately after a successful payment.